You will become familiar with the concept of customer engagement, the core capabilities of customer engagement apps, and each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service and Dynamics 365 Field Service. Do you want to learn more about Dynamics 365? This M icrosoft Dynamics 365 CRM course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365.
